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Desktop and Small Business Server Support

Setup & Troubleshooting: Memory Removal and Installation
1.  First, turn the machine off and unplug all cables.

2.  Place the back of the system facing towards you, and look at the left and right side panels. There will be 2 screws on each side, and they will be located on the black section.

3. Once the screws are removed, you can then slide the panel towards yourself and it will come out.
4.  Locate the memory slots on the motherboard. Depending on the model, you will see from 2-4 slots.
5.  To remove the memory, press down on the two white tabs holding each memory module.
6.  The memory module will then be loose enough to be removed. Once the tabs are released, pull the memory sticks straight up to remove.

7.  To install memory, leave the 2 white tabs open, and just plug the memory module into the slot. The module should snap back into place evenly. The memory will fit into the slot in only one direction.

8.  Once installation or removal is finished, please slide the case back on, and re-secure the panels. Turn your system on and check to see if it boots. If the system makes a beeping sound or does not come on, please recheck the memory slots, and remove and install again.